Order Processing 1.1. Orders for puja samagri and related products are processed once full payment is received.
1.2. Processing time for each order is typically 2–3 business days, excluding Sundays and public holidays.
Shipping & Delivery 2.1. Products are shipped to the delivery address provided at the time of order.
2.2. Delivery timelines may vary depending on the location, but are usually 5–7 business days after dispatch.
2.3. Delays may occur due to unforeseen circumstances such as courier issues, strikes, weather conditions, or regional restrictions. The Trust is not liable for such delays.
Order Tracking 3.1. Once dispatched, customers may receive details of shipment tracking through our logistics partners (if available).
3.2. Tracking availability may vary depending on the delivery location and courier service.
Non-Delivery 4.1. If an incorrect address or contact details are provided by the buyer, the Trust will not be responsible for failed delivery.
4.2. In case of non-delivery due to reasons beyond our control (such as courier restrictions in certain areas), the order will be considered complete, and no refund or replacement will be provided.
No Returns or Exchanges 5.1. All products, including puja samagri, are strictly non-returnable and non-refundable.
5.2. Customers are advised to check order details carefully before confirming the purchase.
Contact Us For questions regarding shipping, please reach out to us through the contact details provided on our website.
